Sanya Phoenix International Airport is one of Hainan’s main entry and exit airports for international visitors, located in Fenghuang village, Tianya district in Sanya.
Here are some key aspects about arrival and departure for international visitors.
☛ Arrival and departure
International and domestic passengers both arrive and depart at the international terminal.
☛ Check-in
The minimum check-in time is 45 minutes before your scheduled departure time. (Arriving 3 hours early is recommended to allow for a more leisurely departure.)
☛ Signage
There is clear multilingual signage in the airport.
☛ Single-step inspection
Passengers can experience faster processing with a combined customs and security inspection. A "one machine, dual screen" technology allows for a single stop for both checks.
☛ Ways to pay
♦ Mobile payments: popular platforms such as WeChat and Alipay are accepted for seamless transactions.
♦ International bank cards: POS terminals usually accept major international credit and debit cards.
♦ For assistance: Refer to the airport’s easy payment process brochures, international payment guide leaflets, and payment signage available at information desks and in prominent locations throughout the airport.
☛ Currency exchange
You can find currency exchange services at the International Terminal Arrivals Hall, within the controlled area
☛ Transportation options from the airport
Bus, taxi, high speed railway station, airport bus, e-hailing, and car rental
☛ Overseas visitors’ service
The one-stop service center can assist with payments, inquiries, cultural and tourism guidance, transportation, etc.
☛ Free services for travelers
Limited-time free parking
Free parking up to 30 minutes for gasoline and electric vehicles
☛ Wifi: Free airport wifi provided
☛ Airport official website:https://www.sanyaairport.com/
☛ Customer service hotline: (+ 86 898) 9612333