Beijing's 12345 hotline eases expats' travel

Facing a difficult problem in Beijing?

The 12345 Beijing citizen hotline now offers services in eight foreign languages for expats, assisting with daily inquiries and urgent complaints to help you navigate life in the city smoothly. Whether you're exploring iconic attractions, addressing inconveniences, or filing complaints, the hotline responds within 24 hours to ensure your journey is seamless and enjoyable.