China uses foreign experience, AI to improve legal services

BEIJING -- China is using the experience of foreign countries to improve its public legal services, especially online services, Xiong Xuanguo, vice justice minister, said Monday.

Xiong said at a press conference held by the Ministry of Justice that countries such as the United States, Canada, Australia and Britain had accumulated experience in online public legal services, such as training for lawyers and legal information awareness.

The website China set for legal services for the public, the Legal Service of China (https://www.12348.gov.cn/english.html#/englishHome), has been taking such experience as reference to improve its own services, Xiong said.

The website is also using technologies of big data, artificial intelligence (AI) and cloud computing to provide services for the public in a more accurate and smarter manner, according to Lin Zhenwen, director of the ministry's information center.

An intelligent consulting system has provided legal advice over 1.7 million times, according to Lin.

Technology is also being used to ensure the security of the website, Lin added.