Xiangya Hospital, Central South University

Xiangya Hospital in Changsha, Hunan province [Photo/xiangya.com.cn]

Overview

Xiangya Hospital is located in Changsha, a Chinese city with a long history and brilliant culture. Co-founded in 1906 by the Chinese government and the Yale-China Association of Yale University of the United States, Xiangya Hospital has long enjoyed the reputation of "South Xiangya", which means "the best hospital in South China". And now the hospital is affiliated to Central South University, a national key university under direct supervision of the Ministry of Education.

After more than a century's development, Xiangya Hospital has become a large, modern general hospital as well as a key center for health care, medical education and medical research in China. It is under the direct supervision of China's National Health and Family Planning Commission.

Xiangya Hospital, with its well-organized departments and devoted medical staff, is among the best facilities in the Chinese health care industry. It has 3,500 beds and 88 clinical departments. In 2016, the number of outpatient and emergency visits exceeded 2.99 million, while discharged patients numbered over 123,500 and inpatient operations were over 65,500.

Tel: +86-731-84327330

Fax: +86-731-84327332

Email: csxhpo@163.com

Address: No 87 Xiangya Road, Kaifu district, Changsha, Hunan

Website: https://www.xiangya.com.cn/english/

The hospital's services cover

1. Third party inpatient / outpatient / emergency patient satisfaction survey

2. Clinical support services supervision

3. Xiangya 12320 calling center operation

4. Hospitalized human services: free haircuts, micro public services, free lockers, free rent umbrellas, test sheets mailing, birthday / festival greetings, comfort oasis

5. Two-way referral service

6. Convenience desk: offer consultation and guidance services

7. Xiangya volunteer station

8. Free interpretation service for foreign patients

9. Greeting messages given to discharged patients

10. Interactive platform: Online forum, Twitter, WeChat

11. Clinic guidance brochure

12. Medical social service in hospital

English service

To offer high-quality care services for foreign patients, the Customer Service Center is offering translation services.

Service Location: Reception desk (in the middle of the lobby)

Service Hours: 9:00am-11:30am 3:00pm-5:00pm (Monday-Friday) 

Registration Procedures:

If it is your first visit:

1. Make an on-site appointment

2. Pay the registration fee (get a medical card and a medical record book)

3. Get in line

4. See a doctor

5. Pay medical fees

6. Pay for your medicine

7. Print invoice