Robots synch-up to serve in Guangzhou metro

To better serve the guests from across the world during the Global Fortune Forum, Guangzhou has unleashed an uprising of service robots on Dec 5 to guide and assist passengers on the city's metro.

Guangzhou Metro launches special robots on Dec 5 to better serve the guests across the world who are due to attend the 2017 Fortune Global Forum. [Photo/ycwb.com] 

Dispatched at Wanshengwei, Pazhou and Canton Tower stations, the smart robots, each named Yoyo, are equipped with facial and voice recognition software so that they can communicate with passengers and provide information about subway transfers, ticket prices, train schedules and entrance and exit details.

According to the organizers of the Fortune Forum, more than 1,000 staff members from Guangzhou Metro will serve a total of 8 million passengers every day during the event.

The robots, which are being run as a trial, will collate the most frequent inquiries raised by passengers so they can upgrade their databases to provide better services in the future. The robots will serve the subway until Dec 20.  

The robots serve at Wanshengwei Station, Pazhou Station and Canton Tower Station until Dec 20. [Photo/ycwb.com]