Inner Mongolia First Machinery has been selected as one of the 2017 Customer Satisfaction Enterprises by China Association for Quality, according to a Dec 5 Baotou Daily report.
It is the 16th consecutive year that the Baotou-based company has been on the list.
Initiated by China Association for Quality, the selection was made based on criteria including customer-oriented corporate culture, customer relationship management, research, development and innovation, quality control, and manufacturing process control. Market assessment will be made by a third-party institution based on China Customer Satisfaction Indices (CCSI).
Founded in 1954, Inner Mongolia First Machinery Group was one of 156 key construction projects during the first Five-Year Plan period (1953-1957), and the largest machinery manufacturer based in Inner Mongolia autonomous region. The company has made significant progress over the years, and its market value has hit more than 20 billion yuan ($3 billion).
An aerial photo of Inner Mongolia First Machinery Group Co [Photo/nmgyj.com]